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Complaint Procedures
(for Complaints Against Association, Board or Managing Agent)
Pursuant to Section 55-530(E) of the Code of Virginia, 1950, as amended, the Board of Directors ("Board") of Collington Community Association, Inc. (the "Association") has established this complaint form for use by persons who wish to register written complaints with the Association regarding the action, inaction or decision by the Association or its Board or managing agent inconsistent with applicable laws and regulations.
If a member of the Association, a resident or other individual alleges that an action, inaction or decision of the Association, the Board of Directors ("Board") or the Association's management agent ("Managing Agent") is inconsistent with state laws or regulations governing common interest communities, then that individual must submit a formal written complaint ("Complaint") to the Board using the Complaint Form below in order to trigger the formal procedures described below. if the individual does not wish to trigger these formal procedures, then the individual should submit their questions, concerns or issues to the Managing Agent or the Board without using the the form.
If a member of the Association, a resident or other individual alleges that an action, inaction or decision of the Association, the Board of Directors ("Board") or the Association's management agent ("Managing Agent") is inconsistent with state laws or regulations governing common interest communities, then that individual must submit a formal written complaint ("Complaint") to the Board using the Complaint Form below in order to trigger the formal procedures described below. if the individual does not wish to trigger these formal procedures, then the individual should submit their questions, concerns or issues to the Managing Agent or the Board without using the the form.
Community Management
Association Community Services West, Inc. (click for website)
1904 Byrd Avenue, Suite 100
Richmond, VA 23230
(804) 282-7451
Community Manager
Lee Ann King
1904 Byrd Avenue, Suite 100
Richmond, VA 23230
(804) 282-7451
Community Manager
Lee Ann King